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POLICIES

FAQ's

Do you offer refunds?

Refunds are not available for our services, which are deemed final upon purchase.

 

It's the client's responsibility to confirm their statuses and suitability for testing before scheduling.

 

Once appointments are set, refunds are not permitted under any circumstances.

 

Estimated processing times are not guaranteed and delays due to various factors do not qualify for refunds or discounts.

 

Test parties or third-party payers are jointly liable for payment.

 

All payments must be settled before service.

 

If testing cannot proceed due to changes in circumstances or medical complications, fees remain nonrefundable.

 

Additional DNA samples may be requested for accurate testing; refusal to provide these samples does not warrant a refund.

Is a non-invasive prenatal test safe for the baby?

Our non-invasive prenatal paternity DNA test involves a blood draw from the mother's arm and a buccal mouth swab from the alleged father(s). It poses minimal risk to the fetus compared to invasive methods like amniocentesis, which carry higher risks.

How much does paternity testing cost?

Prior to booking your appointment, we advise scheduling a consultation with one of our DNA collectors. This allows us to assist you in selecting the most suitable pricing option for your needs. Upon choosing the appropriate test, a payment is required to secure your appointment for DNA collection either at our office or directly at the lab. Once results are available, we notify you for the release of the results. While we don't enforce a specific payment timeframe, please note that trusted cannot be administered until full payment is received.

What materials are required for a legally valid DNA test?

For every Legal DNA paternity test (chain of custody), clients must present a valid government-issued ID, such as a driver’s license, passport, or military ID. Minors do not need these documents as long as the guardian and/or alleged father signs the consent form for the child's testing.

Is testing required for the child's mother as well?

While the DNA of mother of the child tested is not required, it is strongly encouraged to help conclude final paternity results.

What is the process of a Maternity DNA Test?

The process of a maternity DNA test mirrors that of a paternity test, but with the child's DNA being compared to the mother's. A probability of maternity exceeding 99.9% confirms the alleged mother as the biological mother of the child.

What is the difference between A Maternity & Paternity Test?

The main contrast between paternity and maternity tests lies in whose DNA is compared with the child's. Paternity tests establish the biological father, whereas maternity tests confirm the biological mother. For both traditional and gestational surrogacy, a paternity test is required to ascertain the true biological father. Conversely, maternity DNA tests are crucial solely in gestational surrogacy scenarios.

What am I supposed to bring to a Immigration DNA appointment?

For immigration DNA testing, please ensure you bring your identification along with any necessary paperwork.

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